Terms and Conditions

Welcome to ShopQ! These Terms and Conditions govern your use of our platform (ShopQ.site) and related services. By accessing or using ShopQ, you agree to comply with these terms, so please read them carefully. If you do not agree, please discontinue use of our platform.

1. Acceptance of Terms

By registering and accessing ShopQ’s services, you confirm that you understand, accept, and agree to comply with these Terms and Conditions. These terms apply to all users and business clients using our platform.

2. Platform Services

ShopQ provides tools and services that enable businesses to create and manage their e-commerce stores. Our platform offers a range of features, including website customization, payment processing, inventory tracking, and customer engagement.

• Platform Access: Subject to compliance with these terms, ShopQ grants you a limited, non-exclusive, and revocable license to use our platform solely fore-commerce operations.
• Service Availability: We aim for platform reliability but do not guarantee uninterrupted access due to occasional maintenance or unforeseen technical issues.
• Service Limitations: Certain features may be limited or restricted based on subscription plans, usage limits, or other criteria determined by ShopQ.

3. Account Registration and Security

• Account Eligibility: Only businesses are eligible to register on ShopQ. Account holders must be of legal age and capable of entering binding agreements.
• Account Security: You are responsible for safeguarding your account credentials. Any unauthorized access must be reported immediately to ShopQ.
• Account Termination: ShopQ reserves the right to suspend or terminate accounts that violate our policies or misuse the platform.

4. Fees and Payment Terms

• Subscription Fees: Fees vary based on your chosen plan. Payments may be billed monthly or annually as per the selected plan.
• Billing Information: Accurate billing details must be provided and maintained. Failure to pay may result in suspension of services.

5. Intellectual Property Rights

• Platform Ownership: All content, technology, and features on ShopQ are the intellectual property of ShopQ. You may not copy, alter, or distribute any platform materials without our written consent.
• User Content: You retain ownership of content you upload (e.g., product images, descriptions). By uploading, you grant ShopQ a non-exclusive license to display and distribute this content as necessary to provide our services.
• Prohibited Use: Users may not reverse-engineer, duplicate, or misuse any part of the platform.

6. Prohibited Activities

Merchants are expected to use ShopQ responsibly. The following activities are prohibited:

• Illegal or Fraudulent Activity: Using ShopQ to conduct or support any unlawful or deceptive activities.
• Platform Abuse: Engaging in actions that may disrupt or harm the platform’s integrity, such as excessive usage that overloads servers.
• Data Misuse: Unauthorized access, storage, or processing of customer data outside the scope of e-commerce transactions.

7. Privacy and Data Security

• Data Collection: We collect and process data per our Privacy Policy.
• Data Protection: ShopQ implements reasonable security measures, but we cannot guarantee complete security. Merchants are responsible for safeguarding customer data in compliance with applicable laws.
• Data Sharing: ShopQ does not sell user data. Data may be shared with third-party partners only as required to deliver our services.

8. Limitation of Liability

ShopQ is not liable for any damages arising from the use or inability to use our platform. ShopQ’s maximum liability to users is limited to the total amount paid for services in the previous 12 months.

9. Indemnification

By using ShopQ, you agree to indemnify and hold harmless ShopQ, its affiliates, employees, and partners from any claims, liabilities, or expenses arising from your use of the platform, violation of these terms, or infringement of third-party rights.

10. Modifications to Terms and Services

• Changes to Services: ShopQ may modify or discontinue aspects of the platform. Merchants will be notified of significant changes.
• Amendments to Terms: These Terms and Conditions may be updated periodically. Continued use after updates signifies your acceptance of the modified terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India, with specific reference to the jurisdiction of Tamil Nadu. Any disputes arising from or relating to these terms, or your use of the ShopQ platform, will be subject to the exclusive jurisdiction of the courts located in Tiruppur, Tamil Nadu.

12. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: support@shopq.site
• Phone:+91 73059 49455
• Address: Floor-3, Sathyam Towers, 6D Bharathi Street, Valipalayam, Tiruppur- 641 601